FAQ
1. Order
▶ I can't use the coupon!
If there is a promotion that cannot be honored, please confirm whether the promotion code is applicable to the product in your shopping cart/whether the discount code has expired and other possible situations.
Of course, you can verify the specific non-applicable reasons by contacting us.
▶ Can I cancel or change my order?
Orders can be canceled or modified before shipping. To cancel or change your order, please contact our customer support team as soon as possible.
▶ What do I do if I miss something in my order?
Sometime We will ship your order in 1 or more packages. When you find that the quantity is wrong or the product is wrong, please contact us in time.
2. Shipping
▶ Do you ship overseas?
Yes, we ship all over the world. Free shipping. We run discounts and promotions all year, so stay tuned for exclusive deals.
▶ How long does shipping take?
Shipping times vary based on location. Typically, it takes 7-14 days for international shipping. Delivery details will be provided in your shipping email.
3. Return
▶ What is your return policy?
Our return policy lasts 30 days. More information please check Return Policy
▶ How long is the returns process?
Processing returns may take up to 10 business days from the day we receive your return. We will email you to confirm once your return has been processed.
4. Other
▶ Is my personal information secure?
Yes, we take the security of your personal information very seriously. Our website uses SSL encryption to ensure that your data is safe. We do not share your information with third parties without your consent.
▶ Payment Method
We accept PayPal or credit card. After entering the collection page, log in to your paypal account/the system will automatically jump. After payment is complete, we will send you an order confirmation email/SMS.
Modulo di contatto
Two Wheels with an Attitude
We are not just manufacturing machines, but also a lifestyle brand. It also represents our eternal pursuit of adventure and the freedom of the soul.